Issue of Emergency Certificates An Emergency Certificate (one-way travel document) which authorizes an Indian citizen to enter India, is issued to individuals who have lost their passports or their passports have been stolen or damaged and to whom new passports cannot be issued without approval from India. This document is issued primarily with the objective of ensuring the applicant’s return to India in an emergency. Applicants should fill in the application form as prescribed for the issue of a new passport and seek a personal interview with the Consular Officer. The applicants are requested to visit FAQ Section on our Website for any Visa and Passport related clarification. For any further clarification please write to us at e-mail address: vccons@indconjoburg.co.za . Phone calls to the Consulate may be avoided as the Consulate has difficulty in answering the spate of phone calls received everyday.